Observations from the field.

Business problems rarely stay in their assigned boxes.
An accounting problem turns out to be an operations problem.
A cash problem starts with pricing.
A reporting problem is really an information problem.
Field Notes is where I share what I notice while investigating problems, building tools and following interesting questions.
Sometimes it’s something I learned from a project.
Sometimes it’s an idea I’m exploring on the Workbench.
Sometimes it’s simply something that made me stop and think, huh, that’s interesting.
Notes From the Field
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Where Did the Cash Go?
The financial reports showed revenue. The bank account showed $1,500. When the two tell different…
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The Tool Left Over
Sometimes the most useful tools aren’t the ones you set out to build. They’re what’s…
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The Complicating Problem
A business more than doubled its revenue and still wasn’t making money. Sometimes the problem…
